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Terms & Conditions

Terms of use

Use of the website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” as per local Contract Acts are not eligible to use the website.
If you are a minor (i.e. under the age of 18 years), you may use this website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use, Those who choose to access the website from outside of Oman are responsible for compliance with local laws whenever applicable.
Except where additional conditions are provided which are specific to products or services, these Terms and Conditions supersede all previous representations, understandings or agreements.
By using the website, you agree to be bound by the Terms and Conditions.
Your usage of the Website and other services provided by Company in relation to the Website.

Website Security

You are prohibited from violating or attempting to violate the security of the website, including without limitation:

  • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  • Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the website, overloading, and “flooding”, “spamming,“ mail bombing “or crashing”.
  • Sending unsolicited email, including promotions and/or advertising of products or services.
  • Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the website or any activity being conducted on the website. The website will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

Registration- My Account

Registration includes the information (Your Information) that you need to provide us to deal with us and also to contact you. You agree that we may use (and update) Your Information to manage your Registration and to control your identity during the online checkout process.
The details provided by you during Registration will be protected in accordance with our privacy policy. Your Information will form part of a record of your dealings with us. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
The website assumes no liability to any person for any loss or damage which may arise as a result of any failure by you in protecting your password or account. Any suspicious activities on your account shall be notified by contacting us immediately through any means contact us

Electronic Communication

As you use the website and communicate with us electronically, you also consent to receive communications from us electronically, by means of emails, newsletter or by posting notices such as disclosures on the website. You agree that any communication that we provide to you electronically satisfy any legal requirement, as in writing.
We may monitor, record, store and use any telephone, email or other electronic communications with Your Information for training purposes, to check instructions given to us and to improve the quality of our customer service.

Product & Seller Reviews

Customers that complete product and/or seller reviews are providing Blue Storm with full ownership and license to reproduce their reviews in any marketing material and publish on the website and in marketing material without further customer consent based on the submission of the review.

My Cart

We reserve the right, at our sole discretion, to limit the quantity of items selected per person, per household or per order on ‘My cart’. Your shopping cart capacity is not limited. We will provide notification to the customer if any limits are applied.

Product Information, Stocks and Pricing

While the website strives to provide accurate products information (such as stock availability, pricing, products features, images, and specifications) and services information, typographical errors may occur.
The colors of our products that appear on the Website will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Publishing any form of product/service information (including -but not limited to- marketing proposal, ads, offers, magazines and flyers) on the website does not guarantee stock, offer and price availability online or in store.
Errors may occur in the process of providing product/service and pricing information on the website. The website cannot confirm the pricing and total cost of a product/service until online checkout is completed. In the event that a product/service is listed and invoiced at an incorrect price or with incorrect information due to an error in pricing or product/service information, the website have the right, to either contact you for instructions or cancel your order and notify you of such cancellation. In the event that we accept and process your order online, the total cost will be debited to your credit card / Debit card account and notifying you by email that the payment has been processed.
Still, in our effort to be the lowest price provider in Oman, We strive to provide you with the best prices possible on the website.
Stock availability and pricing are subject to change without prior notice. All Prices and Fees are inclusive of VAT if applicable – unless stated otherwise.

Collect From Store

Simply place your order online, choose “Collect from store” delivery option, we will arrange your selected product(s) for collection in our store.
The service is available for small products only.

For confirmed “Collect from store” orders, customer will receive within (2) hours an e-mail notification from bluestorminternational.com where, as and when the product(s) is ready for collection. The following collection and reservation rules are applicable:

  • A valid ID and a printed copy of the order e-mail notification will be required for collection.
  • For “Collect from store” pay online.
  • The orders will be handed over to the registered person details upon the order creation.
  • The receiver details are not changeable at all, where if the customer wants to change, this required complete cancellation for the order, and to be processed again.

Payment

The website provides the possibility to purchase product(s) and /or service(s) online and to settle payment online (selected items only) or in-store based on shipping, delivery method available in Oman. Payment transactions including authorizations and settlements will be in Omani Riyals.
We accept the following modes of payment:

  • For in-store payment transactions: bank credit cards / Debit cards, or cash
  • For online payment transactions: bank credit and debit cards.

For online payment transactions, customer will receive on order acknowledgment once the payment has been authorized. We cannot accept any liability if payment is refused or declined by the credit card supplier for any reason. You should check your bank credit card supplier for that.

We do not store your credit card details on the website. All payment details which are entered through the website payment gateway are encrypted when you enter them. Communications to and from the service provider’s site are encrypted.

We cannot provide any of your payment information obtained via the web to other companies or individuals unless required to by law. This information is processed by our payment merchant.

Credit card details provided by you for benefiting from the online service will be truthful, valid and accurate and you shall use the credit card which is lawfully owned by you. The said information will not be utilized and shared by the online service with any of the third parties unless required for fraud verifications or by law, regulation or court order. The online service will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the responsibility to prove otherwise shall be exclusively on you.

In the event that we are unable to supply the full or portion of the order, we will inform you accordingly. A full or portion refund will be given -through credit card – where you have already been charged for.

Using the online payments facility of the website indicates that you accept these terms. If you do not accept these terms, do not use this facility.

Maintenance & Repair

You must check and read owner manual before using the product to make sure it meets all safety, security and electrical local requirements.
Unless specified, electrical products that se well are designed to work on 220-240 Volts. If you do not have appropriate installation to operate at this electrical voltage, we do not recommend you to use the product. Products damaged due to use with wrong electrical sources and / or supplies will not be accepted under manufacturer’s warranty terms and conditions.

All products sold by us have received quality control approvals and are deemed to be functional when shipped by us. After 14 days from the date you receive the product, if there is any problem with the purchased product, it is recommended to contact directly Blue Storm +968 9381 0553 to get repair for the product.

Amendment of the Terms & Conditions

www.bluestorminternational.com may at any time modify the Terms and Conditions of the Website without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on our website. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.