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FAQ

Home » FAQ

REGISTER

How to register/signup ?

Follow the following procedures to complete your User Registration/signup – Click on Login/Sign In on the top right hand side of the page, Then click on Register, Enter your name, mail id, mobile number and set up your Password. That’s it you’re all done! Enjoy shopping with us.

How to change my account password ?

To change your current password, login and choose Account Details options Account. Here you can change your password by entering your current password and the new password.

How do I log into my account if I have forgotten my password.?

Click on the Login link on the top right hand side of the page. This will open a window where you will see a Lost Your Password? link. Provide your registered email address and we will email you instructions for getting a new password.

How do I log into my account if I have forgotten my password.?

Click on the Login link on the top right hand side of the page. This will open a window where you will see a Lost Your Password? link. Provide your registered email address and we will email you instructions for getting a new password.

PAYMENT

What are the payment options ?

Blue Storm offers various modes of payment as we understand your need. Following are the payment options currently available –Visa, Master Card, Credit Cards, Debit Cards issued by all leading banks in Oman. Cash on delivery (Cash/Card) EMI etc.

What is the Card Verification Number (CVV) on my credit card?

The Security Code or the Card Verification Number (CVV) is an important security feature established by credit card companies in order to reduce the risk of Internet fraud. This number doesn’t appear on sales receipts or billing statements and it is only found on the card itself. The cardholder is required to enter the code number at the time of the transaction to verify that the card is in their possession. CVV Numbers for different cards are placed in different locations on your card: If you have a Visa/ Mastercard card: Your CVV is a 3-digit code on the back of the card within the signature field.

DELIVERY

What is your Delivery Time ?

Blue Storm will deliver the ordered product on said time otherwise we will waive shipping and delivery charges.